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Forum Discussion

B_Greene's avatar
B_Greene
Aspirant
Jan 13, 2017
Solved

R8000 Losses Connection

Most every day when I go to use my desktop with windows 10, I have loss connection to my router. My router is an X6 R8000 and I have loaded the latest firmware through the Net Genie. If I disconnect ...
connection
R8000
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jan 24, 2017

    Hi iamjosh,

     

    Reset the router to factory default and manually reconfigure.

crystalgipsy's avatar
crystalgipsy
Aspirant
Mar 02, 2017

When you say reset, do you mean perform a factory reset or simpy a reboot of the router?

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 03, 2017

    Hi crystalgipsy,

     

    Perform a factory reset.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Mar 07, 2017

      Hi crystalgipsy,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

      • crystalgipsy's avatar
        crystalgipsy
        Aspirant
        Mar 07, 2017

        Touch wood all seems good so far. Will keep you posted if have any issues.