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Forum Discussion

esk114's avatar
esk114
Aspirant
Nov 26, 2021

R8000, MB8611 and Xfinity

I have an older AC3200 (circa 2017) but its been working great.  Recently, I upgraded modems to a Mot MB8611 to take advantage of the 1-gig speeds.  Was having problems and finally resolved the modem...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 26, 2021

Try a reset on the router and setup from scratch. Power OFF the ISP modem for 1 minute then back ON. Complete the setup wizard on the router and go to check speeds. Don't enable anything else.

 

Be sure your using good quality LAN cable between the modem, router and your PC. CAT6 is recommended.

 

  • esk114's avatar
    esk114
    Aspirant
    Nov 26, 2021

    Thanks for the suggestion.  Unfortunately, no change.  Just time spent.  The speedtest did not change.  The router is still under 600 while the line out of the modem is upwards of 930.

    What would be the next suggestion?