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diia813's avatar
diia813
Follower
Dec 22, 2020

R8000 Night Hawk - ReadyShare Download Link Doesn't Work in Support Downloads

1. R8000 Night Hawk - ReadyShare Download Link Doesn't Work in Support Downloads

2. ReadyShare Link in User Manual for Supported External Hard Drives Doesn't Work

3. Unable to Contact Support because Support Website has a Bug that is preventing me from submitting a Support Case.

 

NetGear Support is failing badly

 

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    diia813 wrote:

    1. R8000 Night Hawk - ReadyShare Download Link Doesn't Work in Support Downloads

    2. ReadyShare Link in User Manual for Supported External Hard Drives Doesn't Work

     


    They have messed up things grandly with the latest website redesign. Links from the manuals are in a mess.

     

    I don't know what "ReadyShare" you are trying to download, it could be one of several things, but you can get some stuff from the support pages for your device:

     

    Visit the support pages:

    Support | NETGEAR

    That page will also have any software, firmware and drivers for your device, if they exist.

    You could also start here:

     

    download | Support | NETGEAR

     

    Netgear has been told about these broken links. But don't expect anything to happen very quickly.

     

  • Same problem.  I go to the ReadyShare Vault site where the download and the Documents are offered and go to the Download and it does not work, it times out.  So, the previous reply?  What was you question?  I am having the same problem and no answers?


    diia813 wrote:

    1. R8000 Night Hawk - ReadyShare Download Link Doesn't Work in Support Downloads

    2. ReadyShare Link in User Manual for Supported External Hard Drives Doesn't Work

    3. Unable to Contact Support because Support Website has a Bug that is preventing me from submitting a Support Case.

     

    NetGear Support is failing badly

     


    Same problem with a cheesy response -- diia813, your question is legit -- still no answer?