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Forum Discussion
R8000 Nighthawk X6 AC3200 kicks off all devices every few hours
Hi all, For the past few months, my router has periodically (every few hours) been kicking out all the devices connected to it. While some devices, especially phones, connect back almost instantl...
I tried downgrading the firmware version but it didn't fix the problem. In fact, it seems the problem was made worse as more devices are taking longer to reconnect.
what modem/gateway do you have?
Did you do a reset and clean install after downgrading?
I have a Virgin Media Hub 3 as my modem.
After the downgrade, I factory reset the router using the hole at the back of the router. Is that what you mean by clean install?
Clean install is just making sure not to restore from backup configuration.
The virgin home hub has its own integrated router which can cause a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
And those hubs are a pita to get function properly in passthrough mode.
What I'd try? is just putting the R8000 in access point mode.