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Forum Discussion
Beck73
Jan 15, 2021Tutor
R8000 Requiring weekly rebooting (help!)
Hello everyone. I just upgraded from a R6400 that we had for several years to a R8000 about a month ago. The R6400 in the whole time we had it was only rebooted when we were doing upgrades, no problem...
plemans
Jan 15, 2021Guru - Experienced User
What modem/gateway is it connected to?
Did you ever try a factory reset and clean install (not from backup)?
- Beck73Jan 16, 2021TutorI’m not sure I understand your first question. I have fiber via a local provider. It doesn’t require any sort of login. The fiber runs directly into the router via ethernet.
As for your other suggestion, I had not tried that. I just attempted it a few minutes ago and reset the router (via the hole in the back) and went thru the process of redoing the settings.
It seemed fine for about an hour - I had still been tweaking things then suddenly I could no longer refresh any pages. When I tried going to Google, I was dead in the water.
I closed the browser and tried rejoining the network and got that same message as before asking for the password (getting it on all devices now) just like usual.
Just for giggles I tried putting in the password that came with my router and it isn’t working either, prior to me changing it after resetting the router.- plemansJan 16, 2021Guru - Experienced User
Not being sarcastic but fibre doesn't turn into ethernet. There's some box the fibre is connected to that converts it to ethernet. Sometimes its a simple ont without an integrated router but sometimes it has its own routing features.
Just trying to determine that.
- plemansJan 16, 2021Guru - Experienced UserYou can try installing version 1.0.4.28 of the firmware to the R8000, then factory resetting and reinstalling again. The newer versions had netgear armor and not all played nice with armor. If this works, disable auto-updates