NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000 Requiring weekly rebooting (help!)
Hello everyone. I just upgraded from a R6400 that we had for several years to a R8000 about a month ago. The R6400 in the whole time we had it was only rebooted when we were doing upgrades, no problem...
What modem/gateway is it connected to?
Did you ever try a factory reset and clean install (not from backup)?
I’m not sure I understand your first question. I have fiber via a local provider. It doesn’t require any sort of login. The fiber runs directly into the router via ethernet.
As for your other suggestion, I had not tried that. I just attempted it a few minutes ago and reset the router (via the hole in the back) and went thru the process of redoing the settings.
It seemed fine for about an hour - I had still been tweaking things then suddenly I could no longer refresh any pages. When I tried going to Google, I was dead in the water.
I closed the browser and tried rejoining the network and got that same message as before asking for the password (getting it on all devices now) just like usual.
Just for giggles I tried putting in the password that came with my router and it isn’t working either, prior to me changing it after resetting the router.
As for your other suggestion, I had not tried that. I just attempted it a few minutes ago and reset the router (via the hole in the back) and went thru the process of redoing the settings.
It seemed fine for about an hour - I had still been tweaking things then suddenly I could no longer refresh any pages. When I tried going to Google, I was dead in the water.
I closed the browser and tried rejoining the network and got that same message as before asking for the password (getting it on all devices now) just like usual.
Just for giggles I tried putting in the password that came with my router and it isn’t working either, prior to me changing it after resetting the router.
Not being sarcastic but fibre doesn't turn into ethernet. There's some box the fibre is connected to that converts it to ethernet. Sometimes its a simple ont without an integrated router but sometimes it has its own routing features.
Just trying to determine that.
- You can try installing version 1.0.4.28 of the firmware to the R8000, then factory resetting and reinstalling again. The newer versions had netgear armor and not all played nice with armor. If this works, disable auto-updates
- I’m having similar issues with connectivity and also with my two step verification to log into online at routerlogin.net. I factory reset my router and changed the two step questions and answers and it still says that the information provided isn’t what is stored on the router.
- Right, I honestly didn't understand you I didn’t take it wrong. It just looks like a simple plastic box though, no lights no nothing. The company that installed it years ago put it along the walk. The fiber runs into one side and an ethernet cable comes out the other.
I would give the firmware change a shot and see if it helps. Not all the r8000's played nicely with armor for some reason.