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Forum Discussion
R8000 RMA return shipping label
I did not receive the return shipping label with warranty replacement unit. I paid for Advance Ground service where $16.90 charged to my credit card so that I would receive the replacement unit first...
Unfortunately, this isn't the place to deal with warranty issues.
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
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If you are lucky, maybe one of the Netgear moderators – Blanca_O, Christian_R, ChristineT or DexterJB – can help.