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Solved
R8000 router acting weird suddenly
Suddenly the router is blocking my phone from being connected to the WiFi. When I login to routerlogin.net using my laptop and chrome, I can access the router. But if I make any changes and hit 'app...
I recommend that you downgrade to v.68 or .62. There are some DNS issues for some users on recent FW. I saw this as well with .76 loaded so I reverted back to v.62. NG is aware of these issues and working on something.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure to clear out all browser caches before going to the routers web page.
Does this happen on other browsers?
Hi
Thank you for responding.
I was running the previous firmware version when all this started. Then when I logged into the router I saw there was an upgrade so I installed that today. I then double checked that the upgrade actually installed by checking for upgrades on the router.
I've been connected to the Arris TM804 modem for a few years.
I cleared the Chrome caches multiple times.
And this happens on both Chrome and Edge.
I recommend that you downgrade to v.68 or .62. There are some DNS issues for some users on recent FW. I saw this as well with .76 loaded so I reverted back to v.62. NG is aware of these issues and working on something.
Hello
I'm not sure how to do that. Can you please post some instructions on how to downgrade.
Also what is FW?
Thanks