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Forum Discussion
BuBBles827
Apr 13, 2022Aspirant
R8000 router acting weird suddenly
Suddenly the router is blocking my phone from being connected to the WiFi. When I login to routerlogin.net using my laptop and chrome, I can access the router. But if I make any changes and hit 'app...
- Apr 13, 2022
I recommend that you downgrade to v.68 or .62. There are some DNS issues for some users on recent FW. I saw this as well with .76 loaded so I reverted back to v.62. NG is aware of these issues and working on something.
BuBBles827
Apr 14, 2022Aspirant
Is it imperative to connect laptop to NG router with EtherNet cable.?
That port doesn't exist on my laptop. And the adapter doesn't have that port either.
FURRYe38
Apr 14, 2022Guru - Experienced User
So Laptop dosen't have a ethernet port?
It's recommended and preferred.
There are inexpensive USB to ethernet adapters out there.
If you are connected wirelessly to the router and near the router, say 6 feet min, I supposed you can send the FW file down while connected wirelessly...
- BuBBles827Apr 15, 2022Aspirant
Thank You for your help.
I downgraded the router to v68 and now everything works perfectly.
BTW I was able to download the downgrade zip using WiFi and it worked fine.
Thanks again
- FURRYe38Apr 15, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡