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Forum Discussion
Robwaz
Jun 30, 2017Aspirant
R8000 Slow download speed on wired and wireless connections
I have an R8000 router with version 1.0.3.46 connect to a cable modem using Cox as my internet privider and subscribed to 300/30 Mbps service. I used speedtest.net with two different cables connected...
- Jul 13, 2017
Hi Robwaz,
Can you check the UI if the Arris modem if you have "EEE" (Energy efficient Ethernet)? If yes, try to disable it.
JamesGL
Jul 06, 2017NETGEAR Employee Retired
Hi Robwaz,
Can you check the WAN port status if it is 1000M/FULL.
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
- RobwazJul 07, 2017Aspirant
I got the status resutls from the router and are as follows:
PORTS STATUS
WAN 100M/Full
LAN2 1000M/Full
2.4G WLAN b/g/n 600M/Full
5G WLAN a/n/ac 1300M/Full
5G WLAN 2 a/n/ac 1300M/Full
I'm not sure I'm interpreting the status results but I think the WAN port status of 100M is the incoming port, LAN2 is the cable conection port and 2.4G, and 5G are the wifi ports. The status speed indicates the Mbps each port can process. Because the WAM port is an incoming port with a max speed of 100M, the other ports depend on the incoming speed would in practice be able to transmit at a speed no greater than what was comming into the router. If this is true, that would explain why wifi and lan connections from the router get less than 100M. If what I say is true, then the router is not functioning correctly.
Am I correct or not?