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Forum Discussion
RaymoC
Aug 18, 2017Aspirant
R8000 Slow WiFi download Speeds
Hi guys, I'm wondering if anyone can help me as I am on my second Nighthawk R8000 and I am getting nowhere near the download speeds I should be getting, any suggestions would be appreciated. I a...
- Sep 13, 2017
I am sorry an exchange did not work for you.
I did not use the "smart connect" feature - when I enabled this in the original router it seemed to slow my speeds down.
I settled on 2 seperate 5ghz wifi networks just as it comes out of the box.
Mine has been rock steady now since the exchange - I changed absolutely nothing at all out of the box - I only opened a port for a torrent file.
I am still amazed that I regularly get over 300 meg dload a floor above on a 300meg line - hardwired to the router it nudges 320 meg dload - just amazing.
The only thing I have noticed is that my NEST thermostat seems to disconnect from wifi every few days - it auto reconnects every single time so no big dramas - but I'm not too sure if it needs re-pairing to the new router or whether it's NEST servers.
Everything else connected to the router works flawlessly (around 25 different items) - Smart TV's, Nvidia Shield, Ring Doorbell, Tablets, Phones, Pc's etc.
Dave
JamesGL
Sep 04, 2017NETGEAR Employee Retired
Hi RaymoC,
Can you try this firmware.
https://kb.netgear.com/000045842/R8000-Firmware-Version-1-0-3-54
- whiteswanSep 05, 2017Guide
Hi
I have same set up as yourself - apart from I am on Virgin Media 300 dl / 20 up.
My original X6 was same as yours - slow speeds and disappearing wifi.
I tried everything - different firmwares - factory resets - changing values in set up - it would work for a day - maybe 2 - but then would crap out again.
Netgear seem to take 3 weeks just to answer questions on here - so I gave up and swapped it for another X6 (I purchased it from Amazon - they were happy to swap it)
The new one is flawless - I get 300 meg dl/19up a floor above the superhub3 which is in modem mode.
It's my opinion that there is a "bad batch" of routers out there - swap it and hopefully it will solve your problems.
Dave
- RaymoCSep 06, 2017Aspirant
Thanks Dave I'll get in touch with Amazon and see if I can swap for another.
This is my second one I am on now, this one seems like it has more recent packaging as it has an European Awards 2016 on it the last one didn't.
I'm really disappointed with this router for one it's not the cheapest - I kind of just accepted that this is what I will be getting.
Thanks very much for replying and letting me know, fingers crossed Amazon can help me and I get a good one.
I'll let you know how I get on!
Raymond
- RaymoCSep 06, 2017Aspirant
Hi James,
I updated the router to this version after I had posted here as I hadn't had any reply and I'm now back to the speeds on the original firmware but it's still nowhere near what I should be getting.
I am going to contact Amazon as Dave had mentioned he has had the same issues on his original router to see if another one works.
- whiteswanSep 06, 2017Guide
Hi
My replacement router is perfect.
One thing I didn't do is updat the firmware when I set it up.
The prompt is there - but I resisted - just in case it messed everything up.
I set it up as european region - everything on default settings out of the box - apart from a few ports I opened.
Dave
- RaymoCSep 10, 2017Aspirant
Thanks for the info Dave this is a great help to me.
I contacted Amazon and another one is being dispatched today to me so fingers crossed I finally get one that works.
Did you change the 5Ghz bands to the same SSID?
I'll let you know how it goes later when it comes!
Thanks again - much appreciated mate!