NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RaymoC's avatar
RaymoC
Aspirant
Aug 18, 2017
Solved

R8000 Slow WiFi download Speeds

Hi guys,   I'm wondering if anyone can help me as I am on my second Nighthawk R8000 and I am getting nowhere near the download speeds I should be getting, any suggestions would be appreciated. I a...
Firmware
Troubleshooting
  • whiteswan's avatar
    whiteswan
    Sep 13, 2017

     

    I am sorry an exchange did not work for you.

    I did not use the "smart connect" feature - when I enabled this in the original router it seemed to slow my speeds down.

    I settled on 2 seperate 5ghz wifi networks just as it comes out of the box.

    Mine has been rock steady now since the exchange - I changed absolutely nothing at all out of the box - I only opened a port for a torrent file.

    I am still amazed that I regularly get over 300 meg dload a floor above on a 300meg line - hardwired to the router it nudges 320 meg dload - just amazing.

    The only thing I have noticed is that my NEST thermostat seems to disconnect from wifi every few days - it auto reconnects every single time so no big dramas - but I'm not too sure if it needs re-pairing to the new router or whether it's NEST servers.

     

    Everything else connected to the router works flawlessly (around 25 different items) - Smart TV's, Nvidia Shield, Ring Doorbell, Tablets, Phones, Pc's etc.

     

    Dave

     

     

RaymoC's avatar
RaymoC
Aspirant
Sep 06, 2017

Hi James,

 

I updated the router to this version after I had posted here as I hadn't had any reply and I'm now back to the speeds on the original firmware but it's still nowhere near what I should be getting.

 

I am going to contact Amazon as Dave had mentioned he has had the same issues on his original router to see if another one works.

 

  • whiteswan's avatar
    whiteswan
    Guide
    Sep 06, 2017

    Hi

     

    My replacement router is perfect.

     

    One thing I didn't do is updat the firmware when I set it up.

     

    The prompt is there - but I resisted - just in case it messed everything up.

     

    I set it up as european region - everything on default settings out of the box - apart from a few ports I opened.

     

    Dave

    • RaymoC's avatar
      RaymoC
      Aspirant
      Sep 10, 2017

      Thanks for the info Dave this is a great help to me.

       

      I contacted Amazon and another one is being dispatched today to me so fingers crossed I finally get one that works.

      Did you change the 5Ghz bands to the same SSID?

       

      I'll let you know how it goes later when it comes!

       

      Thanks again - much appreciated mate!