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Forum Discussion
RaymoC
Aug 18, 2017Aspirant
R8000 Slow WiFi download Speeds
Hi guys, I'm wondering if anyone can help me as I am on my second Nighthawk R8000 and I am getting nowhere near the download speeds I should be getting, any suggestions would be appreciated. I a...
- Sep 13, 2017
I am sorry an exchange did not work for you.
I did not use the "smart connect" feature - when I enabled this in the original router it seemed to slow my speeds down.
I settled on 2 seperate 5ghz wifi networks just as it comes out of the box.
Mine has been rock steady now since the exchange - I changed absolutely nothing at all out of the box - I only opened a port for a torrent file.
I am still amazed that I regularly get over 300 meg dload a floor above on a 300meg line - hardwired to the router it nudges 320 meg dload - just amazing.
The only thing I have noticed is that my NEST thermostat seems to disconnect from wifi every few days - it auto reconnects every single time so no big dramas - but I'm not too sure if it needs re-pairing to the new router or whether it's NEST servers.
Everything else connected to the router works flawlessly (around 25 different items) - Smart TV's, Nvidia Shield, Ring Doorbell, Tablets, Phones, Pc's etc.
Dave
RaymoC
Sep 10, 2017Aspirant
Well the new router came today and low and behold this one is even worse!
Default settings out of the box I got 56.80Mbps and using both 5GHz with smart connect I get 21.13Mbps download speeds. I still get around 12Mbps upload.
This issue is only on wireless - wired connection I get the full 220Mbps download.
I checked the serial numbers and the new one ends in 01R7 and the last one was 01R12 so it could well be a bad batch but I won't waste my time on trying any others. This is 3 days I have wasted now just waiting on the delivery alone.
I'm going to contact Amazon to see if I can exchange it for another brand altogether. Netgear was the only brand I used for networking products both at home and work, this is 3 same routers and one switch at work that have failed (or never worked properly in the case of the routers) this year. I will stay clear of Netgear from now on.
Thanks again for your advice Dave it was worth a try changing it for another but I guess I have been really unlucky.
- whiteswanSep 13, 2017Guide
I am sorry an exchange did not work for you.
I did not use the "smart connect" feature - when I enabled this in the original router it seemed to slow my speeds down.
I settled on 2 seperate 5ghz wifi networks just as it comes out of the box.
Mine has been rock steady now since the exchange - I changed absolutely nothing at all out of the box - I only opened a port for a torrent file.
I am still amazed that I regularly get over 300 meg dload a floor above on a 300meg line - hardwired to the router it nudges 320 meg dload - just amazing.
The only thing I have noticed is that my NEST thermostat seems to disconnect from wifi every few days - it auto reconnects every single time so no big dramas - but I'm not too sure if it needs re-pairing to the new router or whether it's NEST servers.
Everything else connected to the router works flawlessly (around 25 different items) - Smart TV's, Nvidia Shield, Ring Doorbell, Tablets, Phones, Pc's etc.
Dave
- RaymoCSep 13, 2017Aspirant
It was worth a try mate, I guess I have been really unlucky with these. It's a shame because I really like the look of the router - if I could even have got close to the speeds I would have just kept it. It would have been a waste if I wanted to upgrade to the 300 package and not getting half of the speed.
Amazon have said they would exchange it as many times as it took to get a working one or to accept a refund so I have decided to take a refund and purchase another brand of router. I did think about trying another but if I've had three in a row that's never been right I wouldn't be confident I would get one that would be right (and then I would have to wait in all day for the replacement).
I'm glad you got a good one Dave and thanks again for your advice!
Kind Regards,
Raymond