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Forum Discussion
JKR84
Feb 18, 2021Aspirant
R8000 slower connection
I've been experiencing some slow speeds lately and it's only seeming to get worse, I'm on a dedicated fiber optic line with 1gb speeds both up and down and I'm only getting about 250 down and 100 up.....
michaelkenward
Feb 18, 2021Guru - Experienced User
JKR84 wrote:
When I first got the router I had speeds of 500 or more down and 400+ up which I was satisfied with though I wish I could get the full speed I recieve from my ISP.
Wifi? Wired? Measured how?
What firmware version do you have on the R8000?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
I assume that the Internet does not arrive at your end through a fancy box that also works as a router.
- JKR84Feb 18, 2021AspirantI got those speeds I listed wirelessly.
Firmware is v1.0.4.68
Nope no fancy box just a fiber optic modem with one dedicated port for the router which has a cat8 cable going to the router.
Hope that's enough info for you but if not I'll get more.- michaelkenwardFeb 18, 2021Guru - Experienced User
JKR84 wrote:
Nope no fancy box just a fiber optic modem with one dedicated port for the router which has a cat8 cable going to the router.Sadly, without a make and model number, that tells us nothing about this "fiber optic modem".
My guess is that it is just a modem, but I have a "modem" that has limited router features built in. I have to disable them.
But this bit is much more important.
JKR84 wrote:
I got those speeds I listed wirelessly.That will be the answer. Those wifi clients may not get anything faster than that.
Have you tried them somewhere else? On a different wifi source? Any faster?
250 Mbps is faster than many wifi clients can handle.
It might be worth a bit of background reading.
Understand Wi-Fi 4/5/6 (802.11 n/ac/ad/ax)
@duckware knows their stuff and can bust a few myths and cut through marketing hype.
The only reliable test of the router is wired-to-wired.
What speed do you get when you run a speed test with something connected to the LAN ports on the R8000?
The best test is to plug yourself into the fiber optic modem. How fast is the connection? Then connect the router. How fast is that connection?
- JKR84Feb 18, 2021AspirantThe router is a iPhotonix model 7251G sorry should have listed that.
I tried both 5G bands and I'm still getting 275 down and 250 up which again is great but nowhere near the speeds I initially got or the speeds I'm capable of getting.
As far as connecting directly that's at the moment not possible as my only pc is a desktop in another room far away from my living room (and currently being used by my wife) so I may need to try that later but unhooking it will be pretty annoying