NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MoeShaker's avatar
MoeShaker
Aspirant
Oct 26, 2018
Solved

R8000-V1.0.4.18

  After upgrading to R8000-V1.0.4.18 all machines at home connecting to 2.4 or 5GHz cannot open web pages. open safari or IE and pages just stopped with message "Cannot connect to Server".  Press r...
  • TerryPh's avatar
    TerryPh
    Oct 26, 2018

    MoeShaker michaelkenward

    Please try to hard reset the router by using a pin or pencil tip to push in the indented reset slot in the back of the. Holding it for about 20 seconds then power off  and on (few seconds) while still holding the reset button with the pen or pencil for another 20 seconds then release.

    This will most likely return the router to factory default setting and then you can configure it again

    Hope this will help.

    PS. Newest fw for R8000 should be 1.0.4.18 and it works for me keeping the internet connection stable with DLNA OFF. (This is crutial)

    Best