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Forum Discussion
MoeShaker
Oct 26, 2018Aspirant
R8000-V1.0.4.18
After upgrading to R8000-V1.0.4.18 all machines at home connecting to 2.4 or 5GHz cannot open web pages. open safari or IE and pages just stopped with message "Cannot connect to Server". Press r...
- Oct 26, 2018
Please try to hard reset the router by using a pin or pencil tip to push in the indented reset slot in the back of the. Holding it for about 20 seconds then power off and on (few seconds) while still holding the reset button with the pen or pencil for another 20 seconds then release.
This will most likely return the router to factory default setting and then you can configure it again
Hope this will help.
PS. Newest fw for R8000 should be 1.0.4.18 and it works for me keeping the internet connection stable with DLNA OFF. (This is crutial)
Best
michaelkenward
Oct 26, 2018Guru - Experienced User
How did you "reset" the router to factory settings after the firmware flash? Some people confuse reboot with reset.
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
- TerryPhOct 26, 2018Virtuoso
Please try to hard reset the router by using a pin or pencil tip to push in the indented reset slot in the back of the. Holding it for about 20 seconds then power off and on (few seconds) while still holding the reset button with the pen or pencil for another 20 seconds then release.
This will most likely return the router to factory default setting and then you can configure it again
Hope this will help.
PS. Newest fw for R8000 should be 1.0.4.18 and it works for me keeping the internet connection stable with DLNA OFF. (This is crutial)
Best
- MoeShakerNov 06, 2018AspirantIt worked after a hard reset
Thank you all