NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawknoob
Jun 17, 2016Follower
R8000 will NOT register to Readycloud
Hello, So I am trying to register my R8000 router (frimware version V1.0.3.4_1.1.2) through the admin page but I get the error message: "Registration failed. Please check your user name and pass...
- Jul 15, 2016
Hi, the message I got was
Registration failed. Please check your user name and password and try again.
By coincident I found a comment in a forum that ReadyCloud do not accept certain characters in the MyNETGEAR password. I removed a "&" character and just used letters and digits in my password.
After that it worked!
So Netgear should definitely corrct the bugs in their software. There is a lot of people out there struggling with this issue.
Thanks for your replay
storm1985
Jun 20, 2016Prodigy
The username should be the my.netgear.com account email address. Make sure you can login to readycloud.netgear.com with the same account.
- DootchieJun 25, 2016Guide
Same issue. using my username and password and i can log into readycloud.netgear.com and my.netgear.com, but I get "Registration failed. Please check your user name and password and try again." when trying to register.
- JamesGLJul 01, 2016Master
Hi All,
Please check this KB article for ReadyCloud users.
http://kb.netgear.com/app/answers/detail/a_id/30671/~/readycloud-to-mynetgear-single-sign-on-faq
- JamesGLJul 07, 2016Master
Hi All,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
- mwallJul 14, 2016Tutor
Unfortunately it did not help....Very complicated and error prone routers...