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Forum Discussion
Retired_Member
Aug 07, 2016R8000 Wireless is off
I have a R8000 wifi router with firmware V1.0.3.4_1.1.2 and the wireless is off from the web UI and the genie app. However the LED on the router are on. I am unable to access wi-fi eventho the wifi s...
- Retired_MemberAug 08, 2016
Verify you're using correct AC adapter.
Retired_Member
Aug 07, 2016Press reset until power led flashes ...use defaults after reboot....if same problem contact support
- Retired_MemberAug 07, 2016
I actually did this however the problem still persist. I am out of support contract as it was purchased in 2014. Not sure what went wrong with the router.
- TheEtherAug 07, 2016Guru
Did you inadvertently push the Wi-Fi button? It toggles the Wi-Fi radios off and on.
- Retired_MemberAug 07, 2016
The wifi led is solid whiteand the wifi leds are solid white. Called Netgear support. Did reset, power off. Then power on. The wifi came back temporarly. Now the router is rebooting on its own or when it is not rebooting the wifi led are solid white and I can't see the ssid when I scan for them. Support can't do anything. They believe it is a faulty hardware. (it was purchased in 2104).