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Forum Discussion

Retired_Member's avatar
Retired_Member
Aug 07, 2016
Solved

R8000 Wireless is off

I have a R8000 wifi router with firmware V1.0.3.4_1.1.2 and the wireless is off from the web UI and the genie app. However the LED on the router are on. I am unable to access wi-fi eventho the wifi s...
  • Retired_Member's avatar
    Retired_Member
    Aug 08, 2016

    Verify you're using correct AC adapter.