NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jerrydtm
Aug 18, 2021Aspirant
r8000 "wireless" wont turn on
So i have the r8000 I got from a from a friend to try to fix. the problem is the "wifi" doesnt work. I have tried everything from pressing the wifi button on the router for 2 seconds all the way to a...
plemans
Aug 18, 2021Guru - Experienced User
Have you tried reinstalling the firmware (or downgrading) and then doing a factory reset?
If the firmware was corrupt, sometimes a reinstall is needed
- jerrydtmAug 18, 2021Aspirant
i did update it when it first booted. but that sounds like it could work.
any chance you can walk through how to do that?
- plemansAug 19, 2021Guru - Experienced User
go to the support site for your device here: Nighthawk X6 R8000 | AC3200 Tri Band Router | NETGEAR Support
The click on downloads. Then "view previous versions" That'll have older versions. Download the one you want and extract it. Then follow the manual update guide but use the firmware you downloaded and not the newer versions.
How do I manually update the firmware on my NETGEAR router? | Answer | NETGEAR Support