NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cyndih70
Dec 10, 2020Follower
R8000P Can't get ip address after power outage
Had a brief power Flux yesterday and now all I'm getting is couldn't find ip address on all my connected devices. Have tried reset on router, modem and tried new cables. Modem definitely has internet...
plemans
Dec 10, 2020Guru - Experienced User
what modem/gateway do you have?
Try this.
Power off the modem and the router. Disconnect everything from both (even coax from modem). Give it a couple minutes.
Then connect coax back to modem. power it on. wait several minutes for it to fully boot.
connect lan cable from modem to wan port on router.
power the router on. Wait several minutes.
Then try setup on the router.