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Forum Discussion
R8000P DNS Issues After Updating Firmware to 1.4.2.84
Hi! I noticed that my R8000P started having significant DNS issues after updating the firmware to version 1.4.2.84 (across multiple devices, but most noticeably on our Xbox Series X and Windows 1...
The enablement of IPv6 in the router seems to have squelched the DNS Probe issues. I was seeing trouble with an iPhone 8 and an AppleTV 4K device losing access to the internet when connected to my home Wi-Fi network as well so we shall see if this change puts that issue to rest as well.
Thanks! I'll try that out.
That ended up not working out so well. I experimented with IPv6 - AutoConfig & 6to4 and neither stopped the DNS probe issues. I experimented with DNS entries from CloudFlare, Google and my host provider Spectrum to no avail. Sadly, I've gone back 3 firmware updates to v1.4.1.64, which I'm sure many others have as well.
Unless Netgear reaches out to my email address and/or sends a bulk email to those with this particular model with a fix, I'm moving on to another manufacturer. Fixing security issues and introducing sub-par user experience along the way is unacceptable. There's been enough chatter on this topic for them to have made a public statement on the matter. I can't, in good conscience, support a company that doesn't admit to problems and at least make a statement that it's intent on fixing them.
It won't allow me because "Your complimentary technical support expired". Instead it just suggests to search the knowledge base or visit the community. Very helpful.
My router is still covered by hardware warranty. Can we all return the defective items and let them handle the situation? As far as i'm concerned, the device isn't performing as it should. No functional DNS means it's bricked. By Netgear.
Do you have any idea if they're officially working on it? Is there a press release? A blog entry with an apology, entry which is also tracking the progress of the fix?
