NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
miller811
Jan 08, 2022Tutor
R8000P firmware download failure
Still unable to run update, tried multiple browsers, and from IOS AP. IOS AP goes through motions and reboots, but never shows new verison. From firefox I see this and then fails to update new GU...
plemans
Jan 08, 2022Guru - Experienced User
How old is the router? If its still within warranty, you can contract netgear support.
If its out of warranty and you're inclined to try, there's a method another person on the forums found.
Solved: R8000P V1.4.1.50 Update workaround - NETGEAR Communities
miller811
Jan 08, 2022Tutor
Device was purchased Aug 12, 2020 paid $279.00 plus tax, but should not matter, a device should accept the firmware required without question. The device is not damaged, the process to upgrade the firmware is. A user should not have to maintian a support contract to load firmware.
- plemansJan 09, 2022Guru - Experienced User
For some reason the .50 version won't accept a firmware update.
so you're option is to try to contact support and see if they'll replace the router, or you can try the workaround I suggested.
Or you can leave it as is.
Up to you.