R8000P Firmware Rollback

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NicoR wrote:

So I searched up some stuff and also found that you should try to update your router´s firmware to an older version of it and see if it works.

 

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That sounds like bad advice. Where did you read it?

You would do better to start with your problem and look for solutions.

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I have been having issues with the internet connection on the PCs in the our households.

It always said when googling something that the website could not be reached and only after refreshing the page multiple times it worked.

What makes you think that the router is involved? Any error messages or anything?

Which website "could not be reached"? One in particular? All websites?

Which browser? Have you tried a different browser?

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.