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Forum Discussion
R8000P Firmware Rollback
Hello, I have been having issues with the internet connection on the PCs in the our households. It always said when googling something that the website could not be reached and only after refres...
Most likely this is the DNS issue introduced in some firmware revision over a year ago; I think it was version 1.0.4.76 (at least, that's the R8000 firmware version that broke DNS lookups about 50% of the time for me and many others), so rolling back to version 1.0.4.68 would most likely fix it. Netgear does not seem interested in fixing this absolutely broken firmware, so I'm personally using the Fresh Tomato firmware now as it actually works.
It's unfortunate how bad Netgear has gotten these days, will personally be grabbing an Asus router next time I upgrade.
Before rolling back the firmware, try enabling IPv6.
For a lot of people that helped fix the issue.
If that doesn't work, then I'd try the rollback
I am trying to rollback the firmware but when I get to the point where I have to answer the Security Questions it tells me that the answers are wrong and I already factory reset the router to confirm that the answers are right.
So I can not log into the admin manual.
What can I do to fix it with the Security Questions?
NicoR wrote:
I am trying to rollback the firmware but when I get to the point where I have to answer the Security Questions it tells me that the answers are wrong and I already factory reset the router to confirm that the answers are right.
So I can not log into the admin manual.
What can I do to fix it with the Security Questions?
If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
