NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000P firmware update issue
I believe the router is compromised since it has been uploading 100GB data every day for past several days. I was trying to upgrade firmware V1.4.1.50_1.3.10 to the latest one. But there seems no w...
I'd start by changing your ssid/password.
Then slowly add devices back in.
You might be surprised at whats using data
I did everything you said. Still firmware wont update and DOS attack is happening. This is well know issue as discussed already on the forum. The only solution is replacement.
I sent you the mod's info on checking on the firmware.
But the removing device fix the data usage?
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000p-can-t-update-firmware/td-p/1959938
It is exactly the same issue. A lot of ppl can't update firmware. And the log shows
plemans wrote:I sent you the mod's info on checking on the firmware.
But the removing device fix the data usage?
frequent DOS attacks
QQ2222 wrote:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000p-can-t-update-firmware/td-p/1959938
It is exactly the same issue. A lot of ppl can't update firmware.---I understand this. This is also the public support forum where members of the public help out. We're not netgear. We're not support. We can't fix it. You need to either contact support or potentially a mod (they haven't been as active lately) for help with that. That's why I sent you the mod's info who potentially can help. You can try contacting support. To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.