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Forum Discussion

George2020's avatar
George2020
Tutor
Nov 10, 2020
Solved

R8000p issues

I purchased this router 4 months ago and it recently started having an issue with this unit dropping signal, every time this happens it has to be unplugged and plugged back in. I have noticed this is ...
  • plemans's avatar
    plemans
    Nov 18, 2020

    If you're within your warranty, I'd start the rma process with it. 

    click "mynetgear" at the top. register an account and the device. from there you can start the rma process. 

plemans's avatar
plemans
Guru - Experienced User
Nov 10, 2020

Is it only wireless dropping? 

If only wireless, its it 2.4ghz, 5ghz? 

What firmware is on it? 

George2020's avatar
George2020
Tutor
Nov 10, 2020
No the router just stops all internet services and anything hardwired or wireless stops working. I call my ISP and was assured nothing was wrong On their end. Currently running Version 1.4.1.50