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Forum Discussion
BobStevenson
Nov 02, 2021Apprentice
R8000P Latest "breakware"...AGAIN!
Well, here we go again! Folks, do not update this doorstop to 1.4.2.84 without copying down on paper ALL your custom settings and stuff because you will likely need them after you update and hard res...
- Jan 01, 2022
I eventually had to rollback as well. Strange how I didn't have issues for nearly 6 weeks and suddenly, DNS resolution began faultering.
I tried re-flashing, restoring a back up .cfg created from the original branch, but the behavior continued. I then reset and tested upgrade to 1.4.2.84 from a unmodified flash of 1.4.1.68, same behavior. At this point, I recommend going back or holding at 1.4.1.68
FURRYe38
Nov 02, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Try reverting back to what was working?
BobStevenson
Nov 02, 2021Apprentice
I gave a fine explanation. I am a EE. I write good properly operating code. I test, test, and then test again. I TRY to break my code. And when it is right, it gets released. AND THEN, I am ALL ears to my public because I WANT to know what is wrong or right. I don't go hide behind curtains and BS after a release. Electronically this doorstop could be much better if someone knew how to fix ONE thing without breaking THREE! MODEM???? Really??? Remove the router and connect directly to the modem...all fine? 99.9% of people's issues with their internet is their ROUTER or Malware filled computer. When a customer HAS to REVERT to a previous OLD firmware version to make the new $250 box work, I smell incompetence and a level of ignorance on the part of the manufacturer, and when the manufacturer REFUSES to respond or "make whole" the customer because of their NON-support and poor quality workmanship I say report the b@stards to the FTC. This is NOT an annoyance, it is a failure of the basic fundamental operation of the router! I see it as fleecing the public of money for an inferior and non-supported POS. AND, just got to mention the 1.4.1.50 fiasco that people are still dealing with!! Who the heck has ever heard of releasing a version of firmware LOCKED!...NEVER to be updated again? AND has BUGS! AND then ignore the problem until the customer raises SO much heck (FTC, AG Office, etc.) that they send another unit that CAN be upgraded to a firmware that, at the very least, works. What is even MORE amazing to me is the fact that KNOWN broken firmware downloads are STILL available to break your unit! I do feel sorry for the technically challenged people out there as they are NetGear's bread and butter...NetGear DOESN'T like intelligent, informed, and educated individuals.
- FURRYe38Nov 02, 2021Guru - Experienced User
Good Luck then.
- BobStevensonNov 02, 2021Apprentice
Best advice for these things: IGNORE the orange UPDATE button on your Nighthawk app or download the firmware zip file for the version you are on now that IS working BEFORE tapping that "Update" button! Only good thing I can say about this box and NetGear is at least they allow prior firmware to be flashed over newer firmware (unlike Apple). Best thinking for NetGear products is, If it works, leave it alone! If you are terribly bored and don't have trades active and don't need to pay bills and have an extra 4-6 hours, by all means, UPDATE!
And NetGear, not that I assume you read ANYTHING on here, I am pretty angry at your shade tree engineering and deceptive advertising, lack of support and overall inattentiveness to details, and especially your lack of concern for the people that buy your products. I suspect NetGear inserting problems and bugs in an effort to increase the influx of money from people forced to pay for support. They are like the Soup Nazis of routers....NO MONEY? NO SUPPORT!