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Forum Discussion
R8000P Nighthawk X6S AC4000 Firmware Issue
My router right now is on V1.4.1.50. The latest firmware is 1.4.1.64. I tried manually updating it and the version number didn't change. I’ve reset it by pressing the button and set it up again. I’ve ...
So many people with the same experience. I finally got mine resolved after Netgear sent me a new unit. Lucky for me they didn’t have any refurbs in stock so mine was brand new. The first time around, they sent me a downgrade. It wasn’t even the AC4000/R8000P. I had to go way up the chain to ultimately get it resolved properly and it took several weeks and lots of calls to do so.
They need major work with their support department.
They need major work with their support department.
What I really liked was support portal being down for weeks. keep getting greeted by a page saying "It's not you, its us". gives you that warm fuzzy feeling when support can't even keep their page up and running and it takes weeks for them to fix it...