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Forum Discussion

JeffMcL's avatar
JeffMcL
Guide
Jan 23, 2021

R8000P Unable to download GUI language file from Netgear server

Have tried multiple time to upgrade my firmware, both manually and through the browser.  Neither works.  Please help!
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 23, 2021
JeffMcL wrote:

Have tried multiple time to upgrade my firmware, both manually and through the browser.  Neither works.  Please help!

Start by telling us what the current firmware is and what version you want to install.

 

Then tell us what happens when you try the update.

 

I'm afraid that "Neither works" is a bit thin on diagnostic details.

 

I assume that you are following these instructions:

 

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

 

 

JeffMcL's avatar
JeffMcL
Guide
Jan 23, 2021
Current GUI Language Version:1.4.1.64_2.1.46.1
New GUI Language Version:1.4.1.66_2.1.46.1
Current Firmware Version1.4.1.50
New Firmware Version1.4.1.68_1.3.28
    • tfournie89's avatar
      tfournie89
      Tutor
      Jan 23, 2021
      I am having this same problem as OP. Has there been a resolution to this issue?

      When I followed the instructions you linked, it did do a full reboot but didn’t upgrade the firmware.
      • JeffMcL's avatar
        JeffMcL
        Guide
        Jan 24, 2021

        The message I get is:

         

        Unable to download GUI language file from Netgear server

         

        I know how to manually update the router and it "goes through the motions" and reboots but does not actually update the firmware.