NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000P Unable to download GUI language file from Netgear server
Have tried multiple time to upgrade my firmware, both manually and through the browser. Neither works. Please help!
Thought I'd toss in my brief account of unsuccessfully dealing with this issue.
I've tried both the automated and manual update. I also tried hardwiring to the ethernet port rather than manually updating via wi-fi. During automated update the routher reports the failure, "Unable to download GUI language file from Netgear server." During manual update it runs though the process, but upon restart it is still at the original firmware version.
| Current GUI Language Version: | 1.4.1.50_2.1.46.1 |
| New GUI Language Version: | 1.4.1.66_2.1.46.1 |
| Current Firmware Version | 1.4.1.50 |
| New Firmware Version | 1.4.1.68_1.3.28 |
I'll be glad to see a solution so we can update to the latest GUI Language Version and Firmware Version.
Another annoyed user with the exact same issue. I have the same versions as Abraxis above. Received an email last week from Netgear recommending that I update my firmware to the latest and greatest. I have attempted both auto and manual with several versions since my current 1.4.1.50, all with the same result, either can't download the "GUI language" when in auto or simply says that it is updating, reboots, and then nada, while attempting to update via manual method.
Netgear... anything?
So far, Netgear has ZERO help on this issue
Are Netgear PErsonnel not monitoring their own community? Why is there not a least one post from NetGear that says the following:
"We are aware of a problem updating firmware or downloading the Gui file. We are working on a resolution and hope to have it posted within the next ____ Weeks" OR
We are aware of the problem. Users will just to live with the security vulnerabilities or other issues the latest firmware updates fixes.
How about Netgear provide some indication that they are aware of a problem.
AMF5091 wrote:
Are Netgear PErsonnel not monitoring their own community?
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
