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Forum Discussion
R8000P Unable to download GUI language file from Netgear server
Have tried multiple time to upgrade my firmware, both manually and through the browser. Neither works. Please help!
Another annoyed user with the exact same issue. I have the same versions as Abraxis above. Received an email last week from Netgear recommending that I update my firmware to the latest and greatest. I have attempted both auto and manual with several versions since my current 1.4.1.50, all with the same result, either can't download the "GUI language" when in auto or simply says that it is updating, reboots, and then nada, while attempting to update via manual method.
Netgear... anything?
So far, Netgear has ZERO help on this issue
Are Netgear PErsonnel not monitoring their own community? Why is there not a least one post from NetGear that says the following:
"We are aware of a problem updating firmware or downloading the Gui file. We are working on a resolution and hope to have it posted within the next ____ Weeks" OR
We are aware of the problem. Users will just to live with the security vulnerabilities or other issues the latest firmware updates fixes.
How about Netgear provide some indication that they are aware of a problem.
AMF5091 wrote:
Are Netgear PErsonnel not monitoring their own community?
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
I have seen multiple post about the same issue of not being able to upgrade to latest firmware. If a "small band of Netgear techies" monitor the forums. Then no one at Netgear cares that we can't upgrade the firmware on a Netgear router, or maybe no one at Netgear monitors these forums, which mean no one at Netgear cares what their customers concerns or issues are. I personally bought a new (not Netgear) modem to correct the issue. I would suggest everyone else do the same, and never buy another Netgear router ever again. I know I won't, and I have been buying Netgear for along time.
Oh we shouldn't have to call support to upgrade the firmware on a device, so the comment of "If you want "official" support then you should go through the right channels." is a moot point.
Again, if Netgear cared and wanted to keep all of us as customers, they would have fixed this issue long ago. But going back and fixing poorly written code is time consuming and cost money. Obviously Netgear does not think it is worth the effort or cost.
- I am having the same issue as everyone else. This device will not accept the new fireware update. It gives a GUI languarge file error everytime with any version I try to install. Hardware Version R8000P Firmware Version V1.4.1.50_1.3.10 GUI Language Version V1.4.1.64_2.1.46.1
