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Forum Discussion
petr2020
Aug 11, 2022Aspirant
R8000P WIFI disconnects even with latest firmware
R8000P WIFI disconnects even with latest firmware V1.4.3.88_1.3.50. I have to reboot the router. This was happening once a week and now it is happening every day. I see old posts on this subject b...
- Aug 20, 2022
Sometimes thats all that it takes. Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
petr2020
Aug 12, 2022Aspirant
The router Internet lite is blinking. The three 2.4 and the 5 Ghz (2 ea) are on. The WIFI light in on. There is no change in lights when it is working and when is disconnects devices.
The ethernet ports also stop working for internet access.
The SID on device goes away and you can see the other 2.4 GHz SID but it will not allow you to log in and connect on other.
I have a ARRIS surfboard SB8200 cable modem on the front and the Lights stay normal and internet works as well as I also check a separate equipment phone cable modem.
I have been using this set up for almost 2 years.
FURRYe38
Aug 12, 2022Guru - Experienced User
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync.
What CAT# lan cable is being used between the modem and router? CAT6 is recommended.
Does the top of the router feel extra warm or hot?
- petr2020Aug 19, 2022AspirantI was able to factory reset the router and rebuild it and just set up one SiD for all channels. I have not had to reboot router for over a week now!
- FURRYe38Aug 20, 2022Guru - Experienced User
Sometimes thats all that it takes. Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡