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Forum Discussion
Solved
R8500 - Firmware 1.0.2.130 - Lost of Guest Network
Since I've upgrade my router firmware to 1.0.2.130 I've been losing Internet access on my Guests networks (2.4 or 5 GHz).
At first I thought it was a direct result of a security scan being done...
Definitly Firmware.
Fell back to 1.0.2.128 and iPhones immediately had connection to Internet. No resetting. Firmware loaded and Internet access granted.
There is a REAL issue with v1.0.2.130. Interesting that Netgear is not aware. When fix ready would be happy to test.
So I've continued to test and have an update. I need to power off reset my device this morning so starting from a new base.
I said my IOT thermostat continued to work. That had me puzzled. So I tried a Windows 10 computer and that worked. So when I say PC's can't connect I should have said iOS and Android devices can't get to Internet. They connect to Guest network but can't do anything on the internet. Weather, stocks, multiple browsers tried.
I reset the network on my iOS iphone 6S running iOS12.1.4 (up to date) and tried again. Same results. Wireless works on home network but unable to reach sites if I use Guest network.
I should add I did a full reset of router. Paperclip on reset button for 8 secs, when it restarted I got the full set up new router wizard, passwords, ssid's, etc had to be re-entered.
Another member, same issue, different router.
Definitly Firmware.
Fell back to 1.0.2.128 and iPhones immediately had connection to Internet. No resetting. Firmware loaded and Internet access granted.
There is a REAL issue with v1.0.2.130. Interesting that Netgear is not aware. When fix ready would be happy to test.