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Solved
R8500 - Firmware 1.0.2.130 - Lost of Guest Network
Since I've upgrade my router firmware to 1.0.2.130 I've been losing Internet access on my Guests networks (2.4 or 5 GHz).
At first I thought it was a direct result of a security scan being done...
Definitly Firmware.
Fell back to 1.0.2.128 and iPhones immediately had connection to Internet. No resetting. Firmware loaded and Internet access granted.
There is a REAL issue with v1.0.2.130. Interesting that Netgear is not aware. When fix ready would be happy to test.
Definitly Firmware.
Fell back to 1.0.2.128 and iPhones immediately had connection to Internet. No resetting. Firmware loaded and Internet access granted.
There is a REAL issue with v1.0.2.130. Interesting that Netgear is not aware. When fix ready would be happy to test.
+1 for the problem: I started noticing this issue a couple of weeks ago. It was definitely just on the R8500, not on my other two WNDR4500's in the same house with the same SSID's. The guest network woudl work only briefly after a router restart.
+1 for the solution to go back to firmware 1.0.2.128: So far, so good tonight.
How do we get NetGear's attention on this firware update issue? The inability to directly contact support for a new issue they created is apalling. I'm not going to pay to notify them of this problem. What if they had created a serious security issue with a firmware update - how are we supposed to contact them?