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McBond's avatar
McBond
Aspirant
Mar 12, 2018
Solved

R8500 bricked - 30/30/30 doesn't work - what next ..?

Hello Netgear Gurus,

Yesterday (Sunday 11th March 2018) I logged into my R8500 to find a firmware update available - unfortunately I didn't note which version...  Anyway, this usually work OK, takes a few minutes but I had the time.

Applied the firmware ... progress bar completed ... went downstairs and noticed the router rebooting - all seemed well.

30 minutes later the router is still sat with the power LED blinking orange ... I left it alone ...

Another 30 minutes later the router is *STILL* sat with the power LED blinking orange.

Tried a power cycle ... Router LEDs go through a self test but eventually the power LED goes to blinking orange and no access to the router ...

I tried a factory reset ... same thing ...

I try a few more factory resets - just to be sure ... same thing ...

I try the 30/30/30 trick ... still a brick.

By now I've remove all network/modem cables so the only thing plugged in is the power supply.

I try the 30/30/30 trick a few time more ... still the same ... totally dead exccept the orange blinking power LED.

What are my options..?

Can't I flash the firmware from a USB stick..?

I bought it in April 2016 and Netgear is saying I no longer have Support unless I buy more support options.  Is this worth it..?

Or am I left with a £400 door stop..?

Thanks for any wisdom you can share...

 

Charles K

 

2 Replies

    • McBond's avatar
      McBond
      Aspirant

      Wasn't 100% convinced this would work but it does !!!

      On Win10 you just need to opern a command prompt and then its a tftp command

       

      c:\ tftp -i 192.168.1.1 PUT c:\netgear.fw\<filename of fw>

       

      worked a treat ..!

       

      Many thanks

       

      Charles K