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tjo22950's avatar
tjo22950
Follower
Jul 17, 2017

R8500 constantly drops signal and needs to be rebooted

I bought this router back in November for our vacation home where my husband often works from.  Our wifi signal is constantly dropping.  It looks like you have wifi and then it will not work or is super slow.  Sometimes you cannot view all of the bands.  We often have to unplug it to reboot it to get it to work.  It has done this since we have purchased it but at first thought it was the cable coming into the house.  Is there something wrong with the router or is it just a setting that I need to change?  I am not very tech saavy and have resarched all I can to fix it but maybe we just got a bad router??  Can anyone help?

Troubleshooting

3 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jul 18, 2017

    Welcome to the community, tjo22950

     

    Did you check for any other wireless devices that may interfere with the wireless signal of the router?

    Also, try changing the wireless channel.

    Make sure that you also relocate the wireless router in a higher place.

    Avoid other wireless devices such as microwave, cordless phone, baby monitors and the likes.

    By the way, which signal you're connecting to? Is it 2.4GHz or 5GHz?

    What's the wireless device you're using to connect it to the router?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 10, 2021

      The user never returned since they first posted.

       

      Please start a new thread and give details in a new post about any problems your having. Please give details of your configuration and equipment being used. 

       

      Thank you. 

      soingolfer wrote:

      Did you ever get this fixed?