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Martycp's avatar
Martycp
Follower
Feb 17, 2018
Solved

R8500 Firmware Version 1.0.2.116

Don't upgrade to the latest firmware version 1.0.2.116 for R8500. I have 2 external HDD connected for network storage and when i upgraded to 1.0.2.116, the router didn't recognise i had anything plug...
  • JamesGL's avatar
    Feb 23, 2018

    Hi Martycp,

     

    Upgrade the firmware and then reset the router. Configure it manually after the reset.