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Forum Discussion
ificator
Oct 25, 2016Aspirant
R8500 Instability
I'm seeing a few different issues that are making the X8500 the most unstable router I've ever owner. In no particular order: 1. The 2.4 GHz channel disappears - I need to unplug the router from the...
- Nov 06, 2016
I returned the router to Amazon and got an R7800 instead - it has a Qualcomm chipset instead of the Broadcomm BCM4366 and has thus far been rock solid since I first turned it on. Night and day difference.
ificator
Oct 27, 2016Aspirant
Thanks for the feedback everyone! I've made a couple of changes that, at least for the time being, seemed to have helped.
1. I disabled WMM on the 2.4GHz channel, and thus far running the TV hasn't killed the channel... time will tell
2. I disabled the traffic meter and it brought a LOT of stability to the channel (the latency between the client and the router doesn't vary between 15ms to 1500ms anymore - it's actually pretty solid).
I'll let it go for a few days to see if anything *actually* changed or whether I'm just seeing coincidence :).
- ificatorOct 29, 2016Aspirant
Annnd it's back to being crap. The 2.4GHz channel has ridiculous packet loss, and I'm lucky to get ~2Mbps (both 5GHz channel get 50Mbps just fine). Nothing changed with the configuration since it was working "well", and there's not any change in neighbour channel usage. If the 2.4GHz channel doesn't work reliably this router is of no use to me.
Has any one tried an open source firmware alternative like DD-WRT? It seems like that would be my only hope.
- ificatorNov 06, 2016Aspirant
I returned the router to Amazon and got an R7800 instead - it has a Qualcomm chipset instead of the Broadcomm BCM4366 and has thus far been rock solid since I first turned it on. Night and day difference.
- jebminnesotaNov 08, 2016Aspirant
Having the same problems.
I purchase this router back in July and have no trouble until last month. 2.4 works and then it doesnt and the guest network does not show up.
- ElaineMNov 09, 2016NETGEAR Employee Retired
jebminnesota Have you contacted support?