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Forum Discussion
R8500 Latest Firmware Version V1.0.2.154 Broke DNS!
Hello, the latest firmware version V1.0.2.154 for the R8500 router appears to have broken DNS! I have to refresh pages multiple times to get them to load. Attached is the most common error. DNS_PR...
Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
Doesn't look like it. Users seem to need to revert FW to 144 to fix it for now:
Fixes don't come over night and do take time. Happens with all router mfrs.
robberdobber wrote:
Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I have reverted - however the updates show to address security issues which could make me vulnerable.
Contact NG support and open a support ticket and let them know what your seeing.
robberdobber wrote:Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product. Besides, it is not the only model they broke with firmware update, so I simply lost my trust with netgear.
tdebug wrote:
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product.
Even EOL devices, some of them, get firmware updates.
If Netgear produced a recent update that broke something, then it is likely to come up with a fix. But who knows when?
Then again, I see no sign that rthe R8500 is EOL.
This bug seems to have hit several different models. If you want to keep ahead of developments, you could watch the support pages for your router.
Fill in your model number.
That page will have any firmware for your device, including previous releases which some people have used as a temporary fix for this bug.I suggest watching that because new firmware can arrive there before it lands on the update server. There may even be a hotfix which is sometimes an early release of new firmware that has yet to go through all the stages needed to prepare it for official release.
tdebug wrote:
robberdobber wrote:Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product. Besides, it is not the only model they broke with firmware update, so I simply lost my trust with netgear.
I lost all trust in Netgear too. They haven't been able to fix some extremely annoying bugs for more than 2 years now. Support is non existent. Even though there are tons of complaints on this forum.
Last week I dumped all my Netgear equipment (R8500, 2 EX8000 extenders, etc) and replaced it with Asus ZenWifi AX ET8 routers.
What a blast:
- The user interface (PC and app) is 10 times better. More user friendly, more functionality.
- Attached devices are shown only once (in stead of Netgear's approach of artificially creating MAC addresses each time a device attaches to another node, which leads to an unmanageable situation, and MAC filtering is impossible)
- Renaming attached devices works fine, unlike Netgear where these names are gone next time you reboot, or they won't stick at all.
- No more dropping connections, rock solid performanc, unlike Netgear where I had issues each and every day.
- Seamless roaming between nodes, whereas with Netgear I had to reattach a device to the network in order to make it roam.
- Full mesh capability with up to 7 nodes, where nodes dynamically create the best connection path.
- You can configure a preferred path for each node, unlike netgear where you have zero control.
- You can use a wired backhaul, unlike netgear. You can even use a mix of wired and wireless backhaul, static or dynamically switching.
- Free security software from TrendMicro for intrusion detection, malicious site blocking, infected device blocking, etc. Netgear offers nothing like that.
- Much much much better coverage
highwayking wrote:
Last week I dumped all my Netgear equipment (R8500, 2 EX8000 extenders, etc) and replaced it with Asus ZenWifi AX ET8 routers.
What a blast:
I would hope so too. You have replaced devices that are several generations behind the curve not to mention than five years old, with new kit that not only has wifi 6 but also Mesh.
Even my NG R7000 and R7800 are still getting FW updates...
tdebug wrote:
robberdobber wrote:
Will Netgear ever fix this? I have to decide whether to buy a new router from a company that addresses issues on a timely basis.
I would not be so sure about that. This model is old, well out of warranty and listed as "end of life" product. Besides, it is not the only model they broke with firmware update, so I simply lost my trust with netgear.
