NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8500 Latest Firmware Version V1.0.2.154 Broke DNS!
Hello, the latest firmware version V1.0.2.154 for the R8500 router appears to have broken DNS! I have to refresh pages multiple times to get them to load. Attached is the most common error. DNS_PR...
I too am having the DNS issue. Plus BOTH 5G radios will not function. I can see them and connect, but it tells me I'm connected but no internet? I have a netgear range extender ex6200 I believe, that I can connet to the R8500 but will not connect to the Internet. When I log in via the internal IP I can change some settings like say the device name and priority, but it gives an error about the device image not being valid. There are several other issues like this going on with build 154. My son's Windows 10 pc that he uses exclusively for remote learning will not connect to the edgenuity website and stay stable. I wiped the box, put a new wireless card and hard drive in it to no avail. Sometimes on my Samsug S20 FE I'll try to connect but it won't see the wireless router for several attempts. I reloaded the firmware 3 times and reset all security settings, turned off qos and still have issues. I really don't want to revert to sub revisions that have security vulnerabilities as a tradeoff for functionality. For what I paid for this unit I would think there would be a little bit better QA involved. I realize it takes some time to patch the holes, but to almost brick the functionality of the router to rush a fix out doesn't quite get it. Please fix the firmware asap and restore the full operating capabilities of this unit. Thanks in advance.
Users seem to need to revert FW to 144 to fix it for now:
Contact NG support and open a support ticket and let them know what your seeing.
Guru1911 wrote:
I too am having the DNS issue. Plus BOTH 5G radios will not function. I can see them and connect, but it tells me I'm connected but no internet? I have a netgear range extender ex6200 I believe, that I can connet to the R8500 but will not connect to the Internet. When I log in via the internal IP I can change some settings like say the device name and priority, but it gives an error about the device image not being valid. There are several other issues like this going on with build 154. My son's Windows 10 pc that he uses exclusively for remote learning will not connect to the edgenuity website and stay stable. I wiped the box, put a new wireless card and hard drive in it to no avail. Sometimes on my Samsug S20 FE I'll try to connect but it won't see the wireless router for several attempts. I reloaded the firmware 3 times and reset all security settings, turned off qos and still have issues. I really don't want to revert to sub revisions that have security vulnerabilities as a tradeoff for functionality. For what I paid for this unit I would think there would be a little bit better QA involved. I realize it takes some time to patch the holes, but to almost brick the functionality of the router to rush a fix out doesn't quite get it. Please fix the firmware asap and restore the full operating capabilities of this unit. Thanks in advance.
