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Forum Discussion
Ryanh1981
Jan 18, 2021Follower
R8500 Nighthawk issues
So I’ve had this router for a few months and it seems great but it has a couple of weird issues.
1. Randomly one or more of the WiFi networks will disappear as in stop broadcasting a signal. Then just randomly come back on it’s own
2. At any given time it will kick random devices off the internet completely and I have to reboot the router.
3. Not sure if this is the router at fault but I have my Fire tv stick and my tv hardwired and when I try to watch stuff the lags like mad mainly on cinema app for fire stick YouTube on the stick and on the smart tv app buffering and just stops playing it’s very frustrating as I like the router I really do not sure if it’s something someone can help me fix.
I have the Netgear app on my phone so I added some details off the about menu.
Thanks
Ryan
1. Randomly one or more of the WiFi networks will disappear as in stop broadcasting a signal. Then just randomly come back on it’s own
2. At any given time it will kick random devices off the internet completely and I have to reboot the router.
3. Not sure if this is the router at fault but I have my Fire tv stick and my tv hardwired and when I try to watch stuff the lags like mad mainly on cinema app for fire stick YouTube on the stick and on the smart tv app buffering and just stops playing it’s very frustrating as I like the router I really do not sure if it’s something someone can help me fix.
I have the Netgear app on my phone so I added some details off the about menu.
Thanks
Ryan
1 Reply
- plemansGuru - Experienced User
Have you tried doing a factory reset and a reinstall on it? Make sure not to use a backup configuration during the install.