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R8500 Nighthawk with Firmware V1.0.2.158 fails sending notification e-mail
My Nighthawk R8500 with firmware V1.0.2.158 has been configured to send notification e-mails, but it fails sending the mails. Log-entry: "[email failed] Bad sequence of commands, Saturday, May 14,2...
Thanks for taking your time to look into this problem.
What browser do I use? => I'm using Microsoft Edge, today it's Version 101.0.1210.39, but sometimes I'm using Google Chrome.
What email service do I use? => It's ionos.de, very common in Germany
How is the email client on the router configured?
- 2 Destination Mail-addresses (our mailbox for IT-services and additionally my personal mailbox)
- the appropriate SMTP server (smtp.ionos.de)
- Specific Port 587 (as required by the mail-server, not Auto-detect, though Auto-detect found this port too)
- Mail server requires authentication
- username and password as defined for the mail-account on the mail-server (a specific mail-account for the Nighthawk)
Was a factory reset and setup from scratch performed after the FW was updated? => Yes, in fact, because a firmware-update was not possible without a factory reset
"Already check for newer firmware which fixes the problem - but no update available." <No sure what this means here => I've checked whether the installed firmware is the latest version and verified that no newer version is available yet.
Ok, I set my R8500 up with email. Will see if this works.
v.158 is most current as it was only released a couple of months ago: