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Dootchie's avatar
Dootchie
Guide
Apr 01, 2016
Solved

R8500 not registering ReadyCLOUD

Hi I bought the R8500 Nighthawk Router and I connected my WD My Book Essential 2Tb (model WDBACW0020H8K-01) and I change the share name to "MyDrive" and I'm able to get to my drive by doing \\mydrive...
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Apr 04, 2016

    Kindly verify if removing any special character in your password will work.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Apr 01, 2016

Hi Dootchie Can you post a screenshot?

I have just tried this right now and it's working on my end.

 

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Apr 01, 2016

      If you don't mind, kindly PM me the login details and I'll try it on my end.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Apr 04, 2016

      Kindly verify if removing any special character in your password will work.

      • Dootchie's avatar
        Dootchie
        Guide
        Apr 04, 2016

        THAT WORKED!!!!!!!!!!!!!!!!!! THANK YOU SOOOO MUCH! IT'S NOW REGISTERED!!!!!!!!