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Forum Discussion
danielnkf
Oct 24, 2017Aspirant
R8500 not stable/no Wifi connection after reboot
Hi, I have an issue for some time that my R8500 has not stable/no Wifi connection after reboot. Internet speed slowed down so I have tried to reboot the router, however, everytime I restarted t...
- Nov 12, 2017
I Have the same issue.
I was beta tester for the R8500 and I am experiencing drop of the wifi with the last fw R8500-V1.0.2.106_1.0.85
It seems some devices in my house lose the connection and some do not.
I suspect this fw cannot handle too many devices at the same time or.... 2 chromecasts attached cause the problem.
I am not sure, but Chromecast handles wifi connection in a way that could cause interferebces.
Any suggestion for both cases?
ElaineM
Oct 26, 2017NETGEAR Employee Retired
Welcome to the community, danielnkf
Is the router continuously rebooting?
Whats' the firmware version installed on your router?
Can you turn off the modem's WiFi signal? What happens if the wireless signal on your modem is off?
Will you still get disconnection?
- danielnkfOct 26, 2017Aspirant
The router did not reboot after turning it on.
I have this issue with different firmware version and I have installed the latest firmware.
I have to check how to turn it off and I have surround it with foil paper to weaken the signal at this moment.
In order to have the connection back, I have to tried couple times power it off and wait for 5-10 mins and power it on again.
If I just power it off and on immediately, 90% it has the signal and my computer could connect it for 5 sec. The connection would drop and my computer could see the wifi ID but not to connect it back.
- ElaineMOct 27, 2017NETGEAR Employee Retired
What are the wireless clients connecting to the router?
Are these laptops? Phones? Tablets? Do they have the latest software installed?
One thing you may try is to reinstall the firmware. You may download and install the firmware once again and do a factory reset after.
- danielnkfOct 27, 2017Aspirant
All clients are laptops, TV, IOT, etc.
I have factory reset for every updates but the problem is still there.
Is it after turning router off, we have to wait for certain time to power it back on?