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Forum Discussion
danielnkf
Oct 24, 2017Aspirant
R8500 not stable/no Wifi connection after reboot
Hi, I have an issue for some time that my R8500 has not stable/no Wifi connection after reboot. Internet speed slowed down so I have tried to reboot the router, however, everytime I restarted t...
- Nov 12, 2017
I Have the same issue.
I was beta tester for the R8500 and I am experiencing drop of the wifi with the last fw R8500-V1.0.2.106_1.0.85
It seems some devices in my house lose the connection and some do not.
I suspect this fw cannot handle too many devices at the same time or.... 2 chromecasts attached cause the problem.
I am not sure, but Chromecast handles wifi connection in a way that could cause interferebces.
Any suggestion for both cases?
ElaineM
Oct 27, 2017NETGEAR Employee Retired
What are the wireless clients connecting to the router?
Are these laptops? Phones? Tablets? Do they have the latest software installed?
One thing you may try is to reinstall the firmware. You may download and install the firmware once again and do a factory reset after.
danielnkf
Oct 27, 2017Aspirant
All clients are laptops, TV, IOT, etc.
I have factory reset for every updates but the problem is still there.
Is it after turning router off, we have to wait for certain time to power it back on?
- ElaineMOct 30, 2017NETGEAR Employee Retired
Usually, just after a minute that you have powered it off then you may restart the devices.
Once you see the wireless lights to turn on, then you should be able to see the SSID that it broadcasts and it should let you connect to it.
- danielnkfNov 08, 2017Aspirant
I have just restarted my router and it has no wireless connection again.
When I use my phone to connect to its wifi, it said there is no internet connection while my ATT modem is connected.
Could you please give some suggestion to fix this issue?
Thanks!
- bimboboNov 12, 2017Aspirant
I Have the same issue.
I was beta tester for the R8500 and I am experiencing drop of the wifi with the last fw R8500-V1.0.2.106_1.0.85
It seems some devices in my house lose the connection and some do not.
I suspect this fw cannot handle too many devices at the same time or.... 2 chromecasts attached cause the problem.
I am not sure, but Chromecast handles wifi connection in a way that could cause interferebces.
Any suggestion for both cases?