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Forum Discussion
danielnkf
Oct 24, 2017Aspirant
R8500 not stable/no Wifi connection after reboot
Hi, I have an issue for some time that my R8500 has not stable/no Wifi connection after reboot. Internet speed slowed down so I have tried to reboot the router, however, everytime I restarted t...
- Nov 12, 2017
I Have the same issue.
I was beta tester for the R8500 and I am experiencing drop of the wifi with the last fw R8500-V1.0.2.106_1.0.85
It seems some devices in my house lose the connection and some do not.
I suspect this fw cannot handle too many devices at the same time or.... 2 chromecasts attached cause the problem.
I am not sure, but Chromecast handles wifi connection in a way that could cause interferebces.
Any suggestion for both cases?
danielnkf
Nov 08, 2017Aspirant
I have just restarted my router and it has no wireless connection again.
When I use my phone to connect to its wifi, it said there is no internet connection while my ATT modem is connected.
Could you please give some suggestion to fix this issue?
Thanks!
bimbobo
Nov 12, 2017Aspirant
I Have the same issue.
I was beta tester for the R8500 and I am experiencing drop of the wifi with the last fw R8500-V1.0.2.106_1.0.85
It seems some devices in my house lose the connection and some do not.
I suspect this fw cannot handle too many devices at the same time or.... 2 chromecasts attached cause the problem.
I am not sure, but Chromecast handles wifi connection in a way that could cause interferebces.
Any suggestion for both cases?
- danielnkfNov 18, 2017Aspirant
I have 2 Chromecast too. How would you know the Chromecast caused this problem?
One of my Chromecast in my room is having weak connection, keep dropping signal and restarting itself.
- bimboboNov 19, 2017Aspirant
Well, I am not sure, but the issue started when I bought them.
Before that I have never experienced that our devices could not connect to wifi or dropped out of it.
I have had the R8500 since the beta test started, and even the engineering sample I tested the first time worked perfectly.
Now my family complains that sometimes they have no access to wifi, while my desktop connected the ethernet if always fine
So my theory is either the 2 Chromecast or too many devices connected at the same time, which would be "new" for me, because we are 3 in the house and we have the same amount devices we always have had.
I run always the last firmware.
- danielnkfNov 19, 2017Aspirant
I have just rebooted my router. At the first reboot, my Chromecast was on and no devices could connect to the router.
Then I removed the Chromecast and reboot. It WORKS. I confirmed you are correct. Chromecast killed my wifi and thinking to switch to Apple TV now.
Thanks very much!
- bimboboNov 20, 2017Aspirant
You are welcome.
The thing I did was to set 1 Chromecast on 2.4 and the other one on 5 GHZ wifi connection., even if i would have preferred to keep both on 5 GHZ
I do not know if it will help, but so far it seems better, I do not know for how long :-)
Anyway now I know at least that it is not the router.