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mikegoldnj's avatar
mikegoldnj
Aspirant
Nov 25, 2016
Solved

R8500 slow download speeds

I currently have 200 Mbps speed with my cable provider.   If i connect from modem, directly to my laptop via gigabit ethernet, I get speedtest results above the 200 Mbps speed.   I understand tha...
  • ElaineM's avatar
    Nov 28, 2016

    Welcome to the community, mikegoldnj

     

    Do you have the latest firmware installed on the router? 

    What is your connection type? IPv4 or IPv6? 

    If you do not have the latest firmware yet, kindly install it and then do a factory reset on the router.