NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mikegoldnj
Nov 25, 2016Aspirant
R8500 slow download speeds
I currently have 200 Mbps speed with my cable provider. If i connect from modem, directly to my laptop via gigabit ethernet, I get speedtest results above the 200 Mbps speed. I understand tha...
- Nov 28, 2016
Welcome to the community, mikegoldnj
Do you have the latest firmware installed on the router?
What is your connection type? IPv4 or IPv6?
If you do not have the latest firmware yet, kindly install it and then do a factory reset on the router.
ElaineM
Dec 08, 2016NETGEAR Employee Retired
malinke
Dec 08, 2016Aspirant
You seem to be confused.
I have an internet connection, but it is slowed down by the router. By over 50%. Changing the MAC address caused me to LOSE the internet connection completly.
It appears I need to revert to an older version of firmware, looking at the MANY other posts regarding this issue with this router
Maybe I should just revery back to my Belkin router......never had an issue with their stuff
- ElaineMDec 09, 2016NETGEAR Employee Retired
I do understand that you have Internet access.
The step provided is to test the modem letting it to think that the computer is directly connected to it.
You mentioned that when you directly connected the computer to the modem you get 200Mbps.
So doing MAC Cloning is the same thing as direct connection to the modem.
Since it slowed down, try to power cycle by turning off the modem, router and computer then turn it back on in the same order.