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AudiTuner's avatar
AudiTuner
Star
Oct 12, 2015
Solved

R8500 slow upload speeds (v1.0.0.50_1.0.25)

Have tried the R8500 v1.0.0.50_1.0.25 firmware multiple times but end up downgrading back to v1.0.0.42_1.0.23 each time since uploads are incredibly slow on v1.0.0.50_1.0.25 (~.2mbps instead of ~12mb...
Firmware
  • ElaineM's avatar
    ElaineM
    Nov 06, 2015

    Hello All,

     

    I would like to let you all know that NETGEAR engineers released a new firmware (1.0.0.52) that addresses slow WAN speed issue.

    Kindly upgrade your routers and let us know if you are still having the same concern.

     

    Regards,

AudiTuner's avatar
AudiTuner
Star
Oct 12, 2015

I believe I found the issue - I had to disable the traffic meter.  Not sure what one has to do with the other, I'm guessing it's a bug with the firmware.

 

Hope this helps.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Oct 12, 2015

    Hi AudiTuner

     

    Welcome to the community!

     

    What's the exact configuration that you have under Traffic meter?

    Can you post screenshots?

    Tried replicating it in our end and we didn't get the same result.

    Can you try to reset the router after upgrading the firmware to the latest?

    We tried this with or without Traffic meter enabled and we're getting the expected speeds on both (download/upload)

     

    trafficmeter.png

     

    Looking forward to your response.

    • AudiTuner's avatar
      AudiTuner
      Star
      Oct 12, 2015

      Not a problem.  Just enabling it seems to cause the problem for me.  I had factory reset the router earlier today and started putting in my settings one at a time - when I got to the traffic meter, enabling it immediately slowed my IPv4 uploads to a stand-still.

       

      Below are my "enabled" settings:

       

      Capture.JPG

       

      Thank you.

      • abdsea's avatar
        abdsea
        Guide
        Oct 13, 2015

        do you have UPNP enabled?

    • Darksyne1's avatar
      Darksyne1
      Aspirant
      Oct 14, 2015

      I have had a the same issue as the person in this post, but instead of my upload being affected it was my download. I do not now if it was traffic meter or not. When I connect the netgear 8500 my download speeds drop from 126/24 Mb to 12/20 Mb per secound. I went back to bestbuy swapped it for a new one and the new one works perfectly. I do not now if it was a software issue or just faulty hardware im just posting this so the Netgear team is aware of the issue that is going on with some of the r8500 models.  

      • Lexist2112's avatar
        Lexist2112
        Luminary
        Oct 15, 2015

        Well, you can add me to the list. Just like the OP after I updated to the new FW, I noticed some youtube stuttering. I had the internet traffic meter enabled, because I thought it was a cool feature, but there is definately a bug in the latest FW.

         

        Also the Netgear genie app for iOS is not allowing me to login, at all...is there a fix coming for the app???

         

        Internet traffic meter on:

        1)  speedtest on Firefox, I would get the ping and download speed, but the upload would never start.

        2) speedtest on the Router's GUI. upload speed and download speed varied greatly, it frankly was poor.

         

        Internet traffic meter off:

        1) Firefox, speedtest upload and download speed was back to normal

        2) Router's GUI was definately better, Download was off by 50mbps and the upload was the same as Firefox.

         

        Specs:

        1) TWC 300 down/ 20 up

        2) Motorola SB6183

        3) Cat 6 thru out wired LAN