NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AudiTuner's avatar
AudiTuner
Star
Oct 12, 2015
Solved

R8500 slow upload speeds (v1.0.0.50_1.0.25)

Have tried the R8500 v1.0.0.50_1.0.25 firmware multiple times but end up downgrading back to v1.0.0.42_1.0.23 each time since uploads are incredibly slow on v1.0.0.50_1.0.25 (~.2mbps instead of ~12mb...
Firmware
  • ElaineM's avatar
    ElaineM
    Nov 06, 2015

    Hello All,

     

    I would like to let you all know that NETGEAR engineers released a new firmware (1.0.0.52) that addresses slow WAN speed issue.

    Kindly upgrade your routers and let us know if you are still having the same concern.

     

    Regards,

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 12, 2015

Hi AudiTuner

 

Welcome to the community!

 

What's the exact configuration that you have under Traffic meter?

Can you post screenshots?

Tried replicating it in our end and we didn't get the same result.

Can you try to reset the router after upgrading the firmware to the latest?

We tried this with or without Traffic meter enabled and we're getting the expected speeds on both (download/upload)

 

trafficmeter.png

 

Looking forward to your response.

AudiTuner's avatar
AudiTuner
Star
Oct 12, 2015

Not a problem.  Just enabling it seems to cause the problem for me.  I had factory reset the router earlier today and started putting in my settings one at a time - when I got to the traffic meter, enabling it immediately slowed my IPv4 uploads to a stand-still.

 

Below are my "enabled" settings:

 

Capture.JPG

 

Thank you.

  • abdsea's avatar
    abdsea
    Guide
    Oct 13, 2015

    do you have UPNP enabled?

    • AudiTuner's avatar
      AudiTuner
      Star
      Oct 13, 2015

      Have Comcast with a Motorola SB6183 modem.  Settings on router that deviate from default are as follows:

       

      - 2.4GHz mode is "up to 433mbps" for a single, 20MHz channel

      - 2.4GHz and 5GHz are both using a short preamble

      - WPS "PIN" is disabled

      - I have around 15 reserved IP addresses

      - IPv6 set to Auto Detect (uses DHCP mode)

      - Traffic meter enabled (this setting caused uploads to drastically slow in my case)

       

      Other settings:

      - Dynamic QoS is disabled

      - UPnP is enabled

      • snagalin's avatar
        snagalin
        Aspirant
        Oct 13, 2015

        Hi AudiTuner,

         

        I am not sure why you are using 2.4Ghz with 433mbps mode. R8500 supports 2.4Ghz mode upto 1000 mbps. I am using default settings of the router for Wireless settings and did not enable IPv6 setting. 

         

        I have enabled Dynamic QoS and UPnP setting enabled. I have enabled SmartConnect feature to use one 5Ghz channel.

         

        SB6183 supports 16 download & 4 upload channels. But, i am using Netgear CM500-100NAS which supports 16 download & 4 upload channels. 

         

        I am getting simillar upload speeds for wired or wireless in R8500.

         

        I will post my router settings this evening.